Star Rose Garden Restaurant
S

Star Rose Garden Restaurant

Free
2.6(5 reviews)
428 E Main St, WellandListed 7 years ago
428 East Main St, Welland, ON, CA
B CaldGoogle
December 6, 2025

If I could, I would have given it no stars… Worst Chinese food we have ever had… Chicken balls were like hard dough balls, white dough, disgusting and a tiny piece of chicken The spring rolls and egg rolls were tasteless and overcooked Best thing on the menu was the soya sauce and fortune cookies

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Kayla MayneGoogle
November 10, 2025

Our family ordered from here last night and it was so delicious! At first when we brought it home it didn't look like a lot until you opened up the containers. They were full plus some! We ordered vermicelli noodles,chicken chow mein, beef fried rice, crispy shrimp dumpling,egg rolls and chicken balls. Everything was so flavourful! We had lots leftover for lunch and dinner. We will be back

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Devin SmithGoogle
October 19, 2025

Decided to order Chinese food for dinner tonight and I wasn’t disappointed what so ever! My shrimp fried rice was excellent as well as my beef chow mein!! The chicken balls are great too! I will definitely be coming back.

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Deidre MartinGoogle
October 5, 2025

Hello friends and families. I had ordered almost a $100 of Chinese Food from this restaurant. We got it home is was dried out flavourless rice, snot and gel filled liquid bean sprouts, the chicken looked like pale under cooked rubber animal of whatever kind and tastelessness. There wasn’t enough meat in the chicken balls instead all over cooked lumps of batter and the egg rolls dried out and shriveled up and appeared to be deep fried several times over and over to avoid discarding them. My husband, my daughter and myself all were up all night with the runs and to boot the dog turned his nose up and puffed at it. When I took it back to address the matter the owners wife screamed at me infront of her children and my daughter expressing “if I don’t like their food to never order AGAIN FROM THEM ;ever again, you understand, don’t come back; go somewhere else!!!” Wow rude, she didn’t care what we thought. I gently ExpressedI was not interested in an additional return visit to eat at this time nor another time for the same food we got prior to this visit. No thank you I expressed to her a refund would be fine. Unsuccessful I was at first :( and ragged she was she finally gave me my refund but deducted the price of 6 Chicken Ball and the three egg rolls from our bill because they didn’t get returned with the rest of the food I had taken Back. Needless to say did she know we only got 9 chicken balls and after one bite of each one of our egg rolls we all spit them out. I hope the little bit of money she held from my bill goes to goodwill and is used for her children college education and expenses. I’m glad I was able to contribute. Your welcome! I had given them a second chance to make it a better experience this time, amd it didn’t happen. On a soft note I tried to make this a good experience but she refused to see any part it. The wife continued to scream at me and my daughter expressing never come back out of being uncooperative slammed the refund in my hand. I have never been so abused and spoken to in my whole life. I to have owned and operated in the food industry and I would never hear of this child like behaviour. Don’t waste your time please. And again you can’t handle Money and then handle food nor cough in you hand, scratch your face and head or hair and handle money then food. Also watching the girl and guy make chicken balls with their bare hands :( Seeing this today standing at the front of their restaurant I wanted to barf. They should be reported. Where is health inspection! I can only hope the right people or for this matter EVERYONE! Is reading this. I hope you find your next favourite Chinese food Restaurant. Let me tell you something my Restaurant Friends. With many years of customer service and experience I’ve learned that the Customer is not always right in your eyes but the customer is still the Customer. Make every experience a memorable one and they will tell a dozen people make it a bad experience and they will tell the whole world.

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JaepeaGoogle
November 16, 2022

The combo platters are not worth the money, they are 75% rice and the kung pao chicken and beef dish was mostly onion and other cheap veg., It looks like you get half rice but there is rice under everything. I think if you were to order a la carte dishes you might get a better deal but i wouldnt recommend ordering anything mixed with vegetables because thats pretty much all you'll get.

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428 E Main St, Welland, ON, L3B 3X5

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