Ensign Electronic Alarm Systems Ltd

Above average level of service definitely on the upward swing of things time will tell, but I think they’re a solid up-and-coming business.

Gord was great. This new group seems to have outsourced everything and no one has a clue what’s going on. Service is horrific.

If we could give no stars we would, they just want your money. Horrendous customer service.

This company was great when Gord was running things in house. This is more a review of API (the company that took over the monitoring) API bought out Ensign and has been horrible to deal with. They will not follow any of the notes on our account and now that we want to cancel they are wanting reasons why we don't want to stay with them. We told them last year we wanted to cancel yet they continue to send us bills with finance charges. Very pushy and hard to leave if you ever change your mind. We have switched to nightwatch security and couldn't be happier.

Ensign has provided excellent customer service and attention to detail. We sleep better at night knowing they're on the job!